What were the organizational issues faced by Eastern Airlines?

One of the organizational issues faced by Eastern Airlines was financial management. Eastern Airlines was unable to maintain its finance since it had a high level of debt that led to the organization's failure. Due to the high debt of Eastern Airlines, the company was unable to manage its finances; thus, leading to one of the major causes of its failure.

Another organization issues faced by Eastern Airlines was poor customer services. Most people who had used Eastern Airlines complained that the company could not be trusted since it can take its customer to their destination at the expected time. Also, others argued that the employees of the airline did not care. This led to poor customer experience, which significantly contributed to the reduction in the number of customers.