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Employees at LivingSocial Escapes who are motivated by the belief that taking people on trips is a worthwhile endeavor are motivated by rewards, whereas motivation that occurs as a result of receiving compensation for a successful trip illustrates the effects of extrinsic intrinsic rewards
Employees at LivingSocial Escapes who are motivated by the belief that taking people on trips is a worthwhile endeavor are motivated by rewards, whereas motivation that occurs as a result of receiving compensation for a successful trip illustrates the effects of extrinsic intrinsic rewards.
As this company continues to grow, employee motivation should continue to be a top priority. The following table lists strategies that could be use promote the continuation of employee motivation. Identify which motivation theory is associated with each suggestion given Equity Theory Reinforcement Expectanc Theory Theory
Suggestion 1. Maya should continue to promote the idea that a failed trip is an opportunity to learn what not to do. Trip guides will be motivated to reduce the number of unsuccessful trips and instead increase those behaviors that lead to more successful trips.
2. Maya knows that not all employees value free trips and that some employees would like other rewards for their work. She should conduct a survey to determine what rewards employees want for good performance.
3. After Maya distributes stock shares within the company, or any other type of bonus, she should survey all her employees and ask if they believe the compensation was distributed using clear and acceptable rules
Expert Solution
"Employees at LivingSocial Escapes who are motivated by becoming a vested member of the company after a year of employment are motivated by extrinsic rewards, whereas motivation that occurs as a result of having fun at their jobs illustrates the effects of intrinsic rewards."
Define which motivation theory is associated with each suggestion given.
1.Reinforcement theory
As per reinforcement theory, behavior is a function of its consequences. Any behaviors that would result in pleasant behavior are more likely to be repeated and the behaviors that result in unpleasant consequences are less likely to be repeated. Hence future behavioral choices depend upon the consequences of earlier behaviors. In this case, Maya is learning from the failed trips and decided to increase the behaviors that lead to successful trips. The guides will be also motivated to avoid the unpleasant behaviors to reduce the number of unsuccessful trips. Hence reinforcement theory is used here.
2.Expectancy theory:
As per expectancy theory, motivation depends upon how much we want something and how likely we think we are going to get it. In this case Maya should conduct a survey to determine what rewards employees want for good performance. The survey will help to understand the employee expectations and offer the rewards that they consider as valuable. When the employees are offered what they want and they believe that their effort will lead to higher performance and then to the desired rewards, motivation will be high as per expectancy theory. Hence the theory used here is expectancy theory.
3. Equity theory
As per equity theory, every employee wants to be treated fairly. Equity is the belief that we are being treated fairly in relation to others. If we feel that we are being treated unfairly compared with others, it leads to inequity. Here after distributing the stock shares within the company or any type of bonus, Maya is trying to understand the perceived equity of the employees by asking whether they believe the compensation was distributed using clear and acceptable rules that make it a fair distribution. Hence the motivation theory used here is Equity theory.
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