Directors of a small professional services firm with a headcount of nine ask for your guidance on extremely unco-operative behaviour of a sales person with a good track record after he has been repeatedly challenged for refusing to take part in regular team briefings each morning

Directors of a small professional services firm with a headcount of nine ask for your guidance on extremely unco-operative behaviour of a sales person with a good track record after he has been repeatedly challenged for refusing to take part in regular team briefings each morning. In the light of relevant principles and ‘dimensions of transition’ of PCP, and drawing on the contrasting findings of de Grip and Siehen (2009 ) regarding human resource management in SMEs, outline coaching to offer to assist the directors.