answer is provided with details.

Step-by-step explanation

Job description of supervisor is explained.

Roles and responsibilities

·        Monitoring of the production department operation

·        Offering instructions to all employees

·        Assisting team members to achieve performance goals

·        Providing regular training to team workers

·        Offering coaching and mentoring to improve team workers performance

·        Assisting to address work place conflicts

·        Mitigating inter-group conflicts and ensuring compliance with work policies

·        Building strong communication with team workers

·        Sharing activity updates and reporting senior officers

·        Delegating power to team members to make them responsible for their act

·        Offering constructive feedback to improve performance of employees with continuous monitoring and evaluation.

·        Mitigating work quality issue regularly to maintain quality of operation

Skills and qualification of supervisor

Skills required for this post are communication and leadership skills, interpersonal skills to foster good relationship with team members, skills to resolve conflicts, problem solving skills, skills to manage time and setting priority management, and critical thinking ability ("8 crucial skills supervisors need to have," 2018).

Minimum qualification required for this position is bachelor degree with two years of experience in supervisory position in a reputed company. The salary will be offered as per the industry standard.

Recruitment plan

In the company, there is low morale and motivation found among the workers and conflicts is on the rise. It also reflects that formal authority is not followed as informal leader command is followed by the team workers. considering these situations, internal recruitment does not appear a good fit and therefore, external recruitment of candidates is considered. the recruitment strategy will consider advertising the position in reputed news papers having good circulations. As the supervisor position requires a very competent person, choosing reputed media can enhance the credibility of the position advertisement. It can attract competent people to apply for the position. Those jobs portals having good credibility among applicants should be chosen to advertise supervisory position. Reputed manpower agencies should also be contacted to find best candidate.

For recruitment, an structured questionnaire containing open-ended and close-ended questions should be asked. These questions can allow interviewer to probe the behavioral and attitudinal aspects of candidates that are very important to select best candidate.

Selection process

Selection of candidate will be based on certain criteria those must be fulfilled. Apart from qualification, attitude and behavioral aspects are also considered to qualify candidate. In a preliminary round of interview, questions related to behavioral aspects will be mostly asked to screen out the incompetent candidates. After qualifying the preliminary round of interview, candidates will be called for second round of interview. in that interview, they will be mostly asked about their technical expertise. finally, a best person should be selected for supervisor position.

Questionnaire

The questionnaire is a structured questionnaire and all candidates will be asked similar set of question to avoid bias.

·        Tell me how you perform under pressure effectively?

·        How you face a workplace challenge?

·        What skills do you think are required to complete tasks of supervisor?

·        What do you know about the company?

·        How you set goals for personal development?

·        Please tell how team-building measures can be implemented?

·        How do you approach a disagreeing employee? ("10 common behavioural interview questions," 2019).

These questions can assist to know how effective are the person leadership skills, communication skills, planning and organizing skills. these questions also determine motivation level, emotional intelligence factor of prospective employee, and his or her commitment to build teamwork.

References

"8 crucial skills supervisors need to have," (2018). Retrieved from

https://www.yourerc.com/blog/post/8-crucial-soft-skills-supervisors-need-to-have

"10 common behavioural interview questions," (2019). Retrieved from

https://www.thebalancecareers.com/top-behavioral-interview-questions-2059618