Students often seem puzzled by resistance to evaluation findings on the part of stakeholders responsible for providing a service

Students often seem puzzled by resistance to evaluation findings on the part of stakeholders responsible for providing a service. To develop an understanding of this resistance, imagine something you really worked at—making a high school team, writing an article for a school newspaper, or learning a piece of music, for example. Now imagine one of your parents criticizing you for not doing it perfectly without offering a word of praise. How would you feel? If you can put yourself into this situation, you might better understand the reaction of program personnel toward an insensitive evaluator.