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The quality team of Gemini Foods meets daily and each team member has ongoing tasks to ensure product acceptability

Management

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The quality team of Gemini Foods meets daily and each team member has ongoing tasks to ensure product acceptability. As quality manager and leader of the team, you become aware of Manny's inattentive behavior during meetings and his failure to complete assigned tasks. In meeting with you, Manny confesses that he has been concealing a hearing impairment. You respond by helping Manny schedule an appointment with an audiologist, and you work with him to develop strategies to enhance his participation during team meetings. Your response to Manny is an example of which team leadership role?

• Initiator.
• Model.
• Coach.
• None of the above.