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Homework answers / question archive / 1) Briefly explain the level of manager in an organization and differentiate how managers are different from non-managerial employees in term of the roles and skills required
1) Briefly explain the level of manager in an organization and differentiate how managers are different from non-managerial employees in term of the roles and skills required. [6 marks) b) Management is not (and cannot be) based on simplistic principles. Different and changing situations require managers to use different approaches and techniques. Due to Covid-19 pandemic, Air Asia, which is one of the renowned airline company had decided that the best approach to minimize the effect towards its company financial and survival is through cutting down the number of employee. As a manager in the technical department, you have been asked to cut down 10% - 20% of the total employees which roughly equivalent to RM 20,000 salary saving per month in the department. Currently, the department consist of four mechanical engineers, two electrical engineers, four maintenance engineer, 8 technicians and two administration staffs. i) Select the best decision making style that you think suit in making this important decision and explain the reason of your selection. [4 marks) ii) Figure 1 illustrates the decision making process. As a manager, you foresees that the department could survive without a need to cut down the existing staffs, but you definitely need to gather additional data in order to support your alternative solution. By inculcating the critical thinking process, outline the additional data or information that you required in order to convince the top management that an alternative solution is better than cutting down the staff. Later, list TWO (2) possible solution or options to solve the problem and support your decision. Hint: Engineer's salary in average = RM 3000/person/month Technician's salary in average = RM 1800/person/month Administrative staff's salary in average = RM 1000/person/month.
2)A company wants to make a single deposkowo will have $1,458 ve years from now the account will camerest of 10% per year, the amount that must be deposited now is nearest to.
1)The three levels of management typically found in an organization are low - level management, middle level management and top level management.
Top level managers are responsible for controlling and over seeing the entire organization. They are board of directors, president , vice president and CEOs. They develop goals, stratergic plans, company policiesand make decisions on the direction of the business.
Middle level managers are responsible for executing organizataional plans which comply with the company's policies. These managers act as an intermediary between top level management and low level management.They are accountable to the top management for their department's function.
Low level managers focus on controlling and directing. They serve as role models for the employees they supervise.They are supervisor, section leads and foremen. They usually have the responsibilty of:
Assigning employees tasks , Guiding and supervising employees on day to day activities and upchanelling employee problems.
DIFFERENCE BETWEEN MANAGERIAL AND NON MANAGERIAL EMPLOYEES( ROLES AND SKILLS)
ROLE-
1. Managerial employees have broader responsibilties as they are in charge of steering the overall running of the business for efficiency.
Non managerial employees have a more limited range of responsibilties as they are responsible for executing functions or jobs as guided by managerial employees.
2.Managerial employees , depending on their hierarchial level have a wide range of decision making powers. Right from business goals to funding models to vendor selection and employee hiring, managerial employess take decisions on several aspects.
Non managerial employees have very limited or no decision making rights. They have to be guided by their senior managerial employees.
SKILLS-
1. Managerial employees especially those at top and mid level management require expert level skill set and are thus required to have higher educational qualification such as a management degree or a professional degree.
Non managerial employees can have a lesser educational qualification limited to their job requirement as compared to the managerial employees within their department.
B. i.
To minimize the effect of the pandemic on AirAsia airlines, the company should cut down the number of employees as following-
2 mechanical engineers - salary 6000/m
1 electrical engineer - salary 3000/m
1 maintenance engineer - salary 3000/m
4 technicians - salary 7200/m
total cost cutting - 19,200/m
Although every employee has their role but the airlines can afford to let go 4 technicians as the number of flights have greatly reduced.The administration staff shouldn't be cut down as they handle all the paperwork and handle queries of the customers.And it is already under equipped with 2 staff members.
B.ii.
Firstly, the best alternative one can think of is a salary cut instead of firing an employee. The airlines should consider scaling down the salaries of the staff instead of unemploying them altogether.
The next best alternative would be to sustain employement via video conferencing. The employees should be asked to work from home via available channels of communication between the customer and organization.
2)Please use this google drive link to download the answer file.
https://drive.google.com/file/d/1b2dVEBJsFbVlHXmsMSqmoIwlWPqted4U/view?usp=sharing
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