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1)Formulate a plan to manage quality in an organization's products and services and incorporate quality improvement

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1)Formulate a plan to manage quality in an organization's products and services and incorporate quality improvement. (CLO 2, 3, 4, 5, 6 and 7)
3)Identify whether quality management metrics are adequate to
ensure organizational goals are met.  (CLO 1, 4 and 7)
4)Develop a data collection plan that will permit the appropriate
application of statistical process control (SPC) to investigate inefficiencies
and or ineffective processes.  (CLO 3 and 4)
5)Calculate critical inventory management metrics such as
economic order quantity and economic production quantity. (CLO 2, 4, and 5)