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I am looking for assistance in discussing Citibank's external environment

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I am looking for assistance in discussing Citibank's external environment. The external environment has three components: the remote environment, the industry environment, and the operating environment.

In your opinion, discuss the most important issue, or "driver" in each of the three parts of the Environment. Then assess and discuss 2-3 major changes that you expect to have a significant impact on the external environment over the next 10 years.