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A large community health system serving a culturally diverse population has recently completed a training program for employed health care workers to improve the delivery of culturally congruent care

Health Science

A large community health system serving a culturally diverse population has recently completed a training program for employed health care workers to improve the delivery of culturally congruent care.  In evaluating the impact of the program, which measure best characterizes a system-level improvement of cultural competence?  

 

 

  1.

Improved health care worker knowledge and understanding of other culture

 

  2.

Involvement of cultural communities in defining and addressing health needs

 

  3.

Improved compliance with treatment recommendations

 

  4.

Increased use of complementary and alternative medicine in treatment plans

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