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Choose one of the processes in this list to answer the following questions: servicing a quick oil-change, filling a pizza order, providing a rental vehicle, fulfilling an order from the Internet, or processing an automobile loan application

Management Apr 15, 2023

Choose one of the processes in this list to answer the following questions: servicing a quick oil-change, filling a pizza order, providing a rental vehicle, fulfilling an order from the Internet, or processing an automobile loan application. 1a. (10 points) Draw a flowchart for the process your group chose. 1b. (10 points) Depending on the process your group chose, identify the points where something (people, information) waits for service or is held in work-in-process inventory, the estimated time to accomplish each activity in the process, and the total flow time. 1c. (10 points) Evaluate how well your process worked and what might be done to improve it. 1d. (10 points) Identify 2-3 sources of errors from your process. Develop some poka-yokes that might prevent them. 2. (25 points) Discuss 2-3 issues that a small computer repair shop might face in inventory management. Would a computer repair shop use a fixed-order quantity or fixed-period system for a computer fan (purchased from a computer wholesaler on contract)? What would be the advantages and disadvantages of each in this situation? 3. (25 points) What type of facility layout would your group recommend for a computer repair shop? Discuss the advantages and disadvantages of the facility layout that your group chose. (10 points) Report Delivery: Paper is well-organized; format looks professional and within allowable length; contents/paragraphs flow smoothly; there is minimal to no spelling/grammatical errors; citations/quotations/references are properly used and formatted.

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