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Homework answers / question archive / CASE APPLICATION 1 Hostage and manager

CASE APPLICATION 1 Hostage and manager

Business

CASE APPLICATION 1 Hostage and manager."' These are two words that you would 7"

H not usually expect to hear spoken in the same breath. How- n 5 7 Jever, during the first few months of 2009, workers at manu- Cane facturing facilities of 3M Company, Sony Corporation, and — ] - =e Pall Caterpillar (nc. in France took managers hostage. Why? To negoti- :ate better severance packages and benefits for laid-off employees. - - :

 

French workers have long been known for their aggressive and ie radical responses to what they feel is wrong or oppressive treat-ment. Says one French executive, “Protest is inscribed in the genes TraeTe aul litatiare a Ce of French culture. In the past, peasants protested against their lords. pillar's plant near Grenoble, France,

 

7 ; ; sits at his desk while held captive as a

Today the difference is that the lords are chief executives.” Protesting hostage by striking employees who

French workers have been known to burn piles of tires in city streets protested planned layoffs until man-sas agement agreed to negotiate with or tie up traffic with caravans of farm tractors. In one instance, striking Cha earn truckers blockaded roads and highways to highlight their campaign for Cee

zretirement at age 55. The labor blockade worked, as the French government relented when food supplies

Started to run out. And the tactic of taking the boss hostage has been used previously, as well. For instance, in

2 PART TWO | NTO SATISS TIAN AIRE GLa ISSLPS

1997, workers at the state-run mortgage bank Credit Foncier de France took their boss hostage for five days to

try and prevent the bank's closing even though it had been losing money. Although kidnapping your boss isn’t

legal. a French sociologist who surveyed 3,000 companies found that 18 of them had experienced an “execu-

tive detention” in the prior three years.

 

These actions by workers, which have been peaceful and more of a symbolic protest, were in response to the

economic downturn. Although France wasn't in any worse shape than other big industrialized economies, the

country’s “strong tradition of egalitarianism triggers strong reactions when people think they are being mistreated

or when better-off people appear to flaunt their weaith at a time of general hardship.” At Caterpillar’s French facility near Grenoble, unhappy workers first went on strike for a day. The next day, they detained the plant direc-tor and four other managers for about 24 hours. The managers were released only after the company agreed to resume talks with unions and a government mediator on “how to improve compensation for workers being laid off.” The incident at Caterpillar followed others at Sony and 3M, where managers also were held captive by work-wonder if more violent actions may be in store, especially if workers fee! they have nothing to lose.

 

Pretest ETc]

 

1. What's your reaction to these events? Do you think your reaction is influenced by the VOC Me UR eRe mi Reem ROR Re Reluctant ae

 

2. Look at what Hofstede's and the GLOBE findings say about France. How would you explain these workers’ actions given these findings?

 

3. We've said that it’s important for managers to be aware of external environmental forces, especially in global settings. Discuss this statement in light of the events described.

 

4. What might the French managers have done differently leading up to the point at which workers felt they needed to take thel; managers hostage in order to be heard? Explain.

 

5. Do you think something like this could happen in the United States? Why or why not?

Homework (Team): Case study Solution 10 % _@ipagye

 

Students are required to work in a group of 3-4 and solve case study by following the below guidelines. One case will be assigned to each group. Copy of case will be provided to each group during class.

 

@] Summarize the case assign to your group. (1 Mark)

 

Write down literature related with the problem (Minimum 2 pages, only research papers and books) (2 Marks)

 

2] Discuss methodology to solve the case or data collection process which help you to solve the case. (2 Marks)

 

@] Answer the questions in the case study. In order to answer each question you can suggest the solution of the problem and support your recommendations with the help of past literature (Minimum | pages, only research papers and books). You can also discuss related to theories justify your solution. (2 Marks)

 

Please make sure, each question must be answered separately and answer must be with supported with the help of past literature (only research papers and books). You can also discuss related to theories justify your solution. (2 Marks)

 

At-least one reference must be provided for each answer of the question. (1 Mark)

 

Format for Homework 2:

Students are required to abide by the following format:

 

k. Projects should not exceed 10 pages.

 

l. Projects should be type using the A4 papers, 1 2 spacing, Times New Roman font with 12-point scale.

 

m. Project must be written in the English language. Use simple, clear and direct language that is understandable. Make sure the project is free from spelling errors

while the flow of ideas and paragraph are clearly indicated and related to the topic.

 

n. Apply the management concepts in your assignment.

 

o. References should be attached (Appendix) from referred journals or establish sources. References should use the APA format

Author, (year). Title of the Article. Name of Journal. Journal number: Issue number, page number.

 

p. Make sure references cited in the report appear on the reference list.

 

q. If you are taking reference from journal article, you need to print the article, highlight the statement and attach with your homework by giving reference number. Please note that reference number should be same as reference list.

 

r. If you are taking reference from book, you need to photocopy the page of the book, highlight the statement and attach with your homework by giving reference number. Please note that reference number should be same as reference list.

 

s. Journal article must be from international publisher like Emerald, Talyor Francis, Wiley and books must also be from international publisher like Pearson, Mc Graw Hill etc.

 

t. Please note that if any student fail to follow the above mentioned format, 50% marks will be deducted.

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